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  • Our customer service representatives are here to serve you 24 hours a day on weekdays, as well as select hours on Saturday (except on major holidays). We believe in the timeliness of customer service, and will do everything possible to satisfy our customers.

    • Contact Information

      Frequently Asked Questions (FAQ):

      We have collected most Frequently Asked Questions from our customers and update it in a regular manner, so you can find most of the general questions. Please visit support.vankle.com to read our FAQ.

      Contact us by Email:


      Note: A support ticket will be created inside our customer support backend system once we received your email,one of our service agent will contact you shortly

      Contact Phone information:

      You can reach us with our Customer Service Hotline: +86-10-51665387
      Working Hours: Monday-Friday 9:00AM-6:00PM,GMT+8:00
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